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Messages - europesip

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1
General Asterisk configuration / Remote recording directory
« on: July 13, 2011, 18:00:42 »
Hello
 
In our settings we have the Asterisk server and the QueueMetrics server in different physical machines, we are not be able to listen recording from QueueMetrics interface, your documentation explains how to import remote recording directory when you have a cluster configuration.
 
In the QM_UserManual_v23 document it is mentioned:
cluster.aleph.monitored_calls=/share/aleph/calls/

This tells QM where to look for recorded calls on each Asterisk server. This is used by QueueMetrics in order to

click-and-listen to recorded calls. A NFS or SMB share is usually a good starting point.

Does Queuemetrics offer the same functionality for a single Asterisk server configuration??

 
Best regards

2
MySQL storage and Qloaderd/Uniloader / Qloader data tranference failed
« on: July 12, 2011, 11:05:57 »
We are experimenting problems with the qloader data tranference from queue_log to our mysql database, we have some data that is present in the queue_log file but is does not exist in the mysql database, we have checked the existence of that data searching by EPOCH date.

One example of lack of data is:
queue_log
1306911733|1306911714.17553|alcala|SIP/553|CONNECT|3|1306911730.17554|3
1306911757|1306911714.17553|alcala|SIP/553|COMPLETECALLER|3|24|1
1306912654|1306912639.17572|alcala|NONE|ENTERQUEUE||948265046|1
1306912660|1306912639.17572|alcala|SIP/554|CONNECT|6|1306912654.17573|5
1306912674|1306912659.17574|alcala|NONE|ENTERQUEUE||608359996|1
1306912674|1306912659.17574|alcala|SIP/554|RINGNOANSWER|0

mysql
P000 1306912091 NONE NONE NONE HEARTBEAT \N     1
P000 1306912992 NONE NONE NONE HEARTBEAT \N     1
P000 1306913893 NONE NONE NONE HEARTBEAT \N     1
P000 1306914794 NONE NONE NONE HEARTBEAT \N     1
P000 1306915695 NONE NONE NONE HEARTBEAT \N     1

Qloader is supposed to be able to pull over the data from the point where the last data dump was done.
 
We have checked that qloader is up and running.

Any idea will be appreciated.

Thank you in advance for your time.

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