Topics

1

Running QueueMetrics / Cannot log in to QueueMetrics

« on: May 19, 2021, 17:05:26 »

I am having an issue every eight ( days no agents can log in to QueueMetrics, the only way as a quick fix I implemented is to issue a "fwconsole restart" from the command line. I am running the latest version of QueueMetrics co-located with FreePBX on a server. Please note this is also happening to three separate servers with similar setup.

2

Problems / Wallboard

« on: April 24, 2019, 21:26:46 »

Anyone experiencing an issue with the wallboard? apparently if the browser (chrome or Firefox) as tested is left logged in overnight on the wallboard screen it freezes up or stop responding when checked the following morning. Chrome displays an error message "Aw Snap! Something went wrong while displaying this webpage"
Firefox displays an error " Gah. Your tab crashed". Using latest updated version of QueueMetrics 19.04.1 B: 622 on FreePBX 14.0.10.3 asterisk 16.3.0

3

Problems / Clock Widget

« on: April 03, 2019, 19:31:57 »

Since the latest update (queuemetrics.noarch 19.04.1-605)  the clock widget does not synchronize with system time it is showing one (1) hour ahead of real time computer or asterisk server time. How do I fix or is this a bug?

4

Running QueueMetrics / Agent login gets http status 404-not found

« on: April 14, 2018, 04:49:44 »

the following message gets displayed as soon as an agent logs on, please help to resolve. thank you.
HTTP Status 404 – Not Found
Type Status Report

Message /qm/agent_page_gwt_background.jsp

Description The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.

Apache Tomcat/8.5.12

5

QueueMetrics installation / Call details

« on: June 14, 2015, 07:35:58 »

After clicking on the details link icon on the reports page for an Answered details call I get the following error for every call link;

HTTP Status 404 - /queuemetrics/qm/qm_start


type Status report

message /queuemetrics/qm/qm_start

description The requested resource (/queuemetrics/qm/qm_start) is not available.


Apache Tomcat/6.0.33


Any help in resolving this will be appreciated.