Messages

1

Running QueueMetrics / Re: Queuemetrics 12.2.4 with Asterisk 11.7

« on: May 05, 2014, 11:52:59 »

Hi
But my license file only work with Queuemetrics 12.2.4, how can i upgrade my license to work with lasest Queuemetrics version ?

Thanks & Regards

2

Running QueueMetrics / Queuemetrics 12.2.4 with Asterisk 11.7

« on: April 29, 2014, 16:24:20 »

Hi All
I installed queuemetrics 12.2.4 on Elastix (with Asterisk version 11.7). When i running AMI tester on dbtest webpage, got this error :

 AMI URL: tcp:admin:amp111@127.0.0.1:5038
ERR    Problem: AMI query failed

Exception: it.loway.tpf.common.exceptions.TechException Stack trace: Error TCP connecting to: 127.0.0.1:5038 timeout: 2000ms

Exception: it.loway.tpf.common.exceptions.TechException Stack trace: Unknown ACM version: 'Asterisk Call Manager/1.3 ' at it.loway.app.queuemetrics.asterisk.manager.DataSources.AstManagerThroughSocket.openSocket(AstManagerThroughSocket.java:134) at it.loway.app.queuemetrics.asterisk.manager.DataSources.AstManagerThroughSocket.openDataSource(AstManagerThroughSocket.java:53) at it.loway.app.queuemetrics.asterisk.manager.AstManager.connectFromUri(AstManager.java:73)
     AMI Dialog took 22 ms


I checked AMI admin user and secret is right. i can telnet to localhost on port 5038 and login successful with admin user.
Please check this for me.
Thanks for your help !