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1

Running QueueMetrics / Re: Any way to log out agents from admin page?

« on: July 31, 2015, 15:51:56 »

In recent versions of QM you can usually log-off agents from the administrator's page. As an alternative, you can create a cron job that does something like:

Code: [Select]

asterisk -rx "queue remove member Agent/101 from q127"
asterisk -rx "queue remove member Local/103@from-internal/n from q127"
....

and so on...

Thanks for these cron stuffs.  Another way to do this from the VOIP phone is to dial the QueueExtension followed by **, and then follow the IVR instructions.