Messages

1

General Asterisk configuration / Re: Monitor 'Non Queue' Calls

« on: October 15, 2010, 19:05:59 »

Thanks, I will check that out.

Are there plans for Queuemetrics to monitor the AMI port so it can pick up those types of events automatically?

-Matt

2

General Asterisk configuration / Monitor 'Non Queue' Calls

« on: October 15, 2010, 09:41:05 »

Aloha,

If a user receives an intercom call or someone calls their DID number, is there a way to show them as busy on the real time display?
We would also like then to show busy if they make any outbound call.  I know you can create other queues for outbound campaigns, but these could be intercom calls.
Asterisk shows them as busy with 'queue show' displays them as in use.

Now, they are only shown as busy if they receive a queue call.

-Matt

3

General Asterisk configuration / Re: Call files fail, we do not run Asterisk as root

« on: September 16, 2010, 20:12:10 »

Thanks....I will try this!

4

General Asterisk configuration / Re: When called queue,asterisk crash & restart

« on: September 14, 2010, 09:13:41 »

What does the console read out?

Sounds like more of a Trixbox issue, I would ask there.

5

General Asterisk configuration / Call files fail, we do not run Asterisk as root

« on: September 14, 2010, 04:28:21 »

Our agents are not able to make changes via the web because the call files fail.

Code: [Select]

[2010-09-13 16:26:24] WARNING[18138]: pbx_spool.c:437 scan_service: Unable to open /var/spool/asterisk/outgoing/QM-8555314148.call: Permission denied, deleting
[2010-09-13 16:26:24] WARNING[18138]: pbx_spool.c:486 scan_thread: Failed to scan service '/var/spool/asterisk/outgoing/QM-8555314148.call

We do not run Asterisk as root, is there a solution for this?

Aloha,
Matt