Messages

1

Running QueueMetrics / Re: Bulk adding/importing agents to Queuemetrics

« on: October 31, 2016, 13:12:55 »

Hi Guys,

Does anyone have any other ideas on this?

Kind regards,
K

2

Running QueueMetrics / Bulk adding/importing agents to Queuemetrics

« on: May 26, 2016, 11:18:01 »

Hi Guys,

I'm hoping someone can help me here.

We currently have a 10 year old physical server running Asterisk FreePBX and Queuemetrics version 12. We have now set up 2 new virtual servers for our various brands running the latest version of Queuemetrics and with that comes the headache of migrating our 1500+ agents across to these two new servers.

Is there any way of bulk creating/adding users/agents in Queuemetrics that will allow us to assign them to pre-created queues as the current way of doing it will take forever to add the users to the system.

Any advice would be greatly appreciated!

Kind regards,
K