Topics

1

General Asterisk configuration / multiple Asterisk Servers

« on: April 18, 2012, 22:16:44 »

I have a need for Queuemetrics to report stats from two seperate Asterisk servers. I have the multiple license but can't seem to find any definitive instructions on how to combine both servers data. Can I just load up qloadered on the second server and send the data to my queuemetrics server or is there more to it? Are there any instructions or tutorial avalable?

2

QueueMetrics installation / Unanswered yet calls in unanswered detail

« on: July 24, 2011, 22:58:24 »

Last Tuesday our call totals shot up inexplicatively and we started seeing abnormally high amounts of "Unanswered yet" in the "Detail of unanswered call" report in the disconnection column. These remain in the report even after the close of the day. I have not been able to duplicate it on demand yet to troubleshoot.

3

MySQL storage and Qloaderd/Uniloader / database maintenance

« on: January 03, 2011, 20:25:17 »

Are there any tools included with queuemetrics to allow archiving of records? Our database is getting pretty big and we really need to offload old data in order to maintain enough room on the system for current data.

Thanks

4

General Asterisk configuration / Changed Asterisk IP

« on: August 17, 2009, 03:14:13 »

Running Asterisk and Queuemetrics on two servers. Had to change the Asterisk server's IP address and now Queuemetrics will not display any transactions. Checked for errors  in the log and found this:

Sun Aug 16 12:26:54 2009|Now connecting to DB queuemetrics on
|172.16.1.132 as user qloader with password javadude
E|Sun Aug 16 12:26:54 2009|---ERROR FOUND-- Sun Aug 16 12:26:54
E|2009|Error type: dr Sun Aug 16 12:26:54 2009| Statement:
E|Sun Aug 16 12:26:54 2009|     Error: Host '172.16.7.3' is not allowed to connect to this MySQL server

So now I see it is a permission/priviledge issue so I found this:

Please make sure that the MySQL server will allow connecting from the Asterisk server – this can usually be obtained by running on the database server an SQL statement like:

grant all privileges on queuemetrics.* to 'queuemetrics'@'IP of Asterisk Server' identified by 'javadude';

So is this correct, and if so where do I execute this command? The CLI of the queuemetrics server? Can I just login as root and do this?

Any help would be much appreciated.

M Wood

5

QueueMetrics installation / install problems

« on: March 19, 2008, 01:57:34 »

I set up a stand alone server to install and test with. Centos 5.1, yum installed queuemetrics with no issues. Got the test data into the database with no errors, but could not log into system (http://<ip>:8080/queuemetrics). So I installed trixbox on the server and yum installed and everything came up fine....! So back to the server install to try again and check to be sure that every step is completed and still no log in. Just need a little direction please....