Topics

1

Running QueueMetrics / Queuemetrics Context Problems

« on: October 04, 2011, 12:38:41 »

Hi, I have configure queuemetrics in a FreePBX/Asterisk, it's working fine, but I would like to use the context in the way the agents can loged in/out, and pause dialing direct from the phone. I think I have missing something, because when I use the web agent page its working fine, but if I try to dial direct from the phone this is the result:

Code: [Select]

  -- Executing [10@from-internal:1] ResetCDR("SIP/223-0000000d", "") in new stack
    -- Executing [10@from-internal:2] NoCDR("SIP/223-0000000d", "") in new stack
    -- Executing [10@from-internal:3] Progress("SIP/223-0000000d", "") in new stack
    -- Executing [10@from-internal:4] Wait("SIP/223-0000000d", "1") in new stack
    -- Executing [10@from-internal:5] Progress("SIP/223-0000000d", "") in new stack
    -- Executing [10@from-internal:6] Playback("SIP/223-0000000d", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack
    -- <SIP/223-0000000d> Playing 'silence/1.gsm' (language 'en')
    -- <SIP/223-0000000d> Playing 'cannot-complete-as-dialed.gsm' (language 'en')
    -- <SIP/223-0000000d> Playing 'check-number-dial-again.gsm' (language 'en')

Thanks for your help.

2

General Asterisk configuration / How to control calls from non queues??

« on: September 07, 2011, 17:51:48 »

Hi everyone, I have testing Queuemetrics before to decide buying, and I have a doubt.

Exist anyway to control the incomings calls that we received but they are sent for "Time Conditions" to announcement, for example when we are "outside office".

Thanks.