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General Asterisk configuration / Re: Unanswer Calls report problem
« on: June 22, 2011, 15:45:24 »
aaaaaaaaaaaa!!!! thank you very much.!
Regards
Ing. Juan Nicola
Regards
Ing. Juan Nicola
QueueMetrics professional call center suite for the Asterisk PBX
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General Asterisk configuration / Unanswer Calls report problem
« on: June 21, 2011, 17:28:03 »
Hello all! ,
I'm having problems with unanswer calls report. I'm sure agents doesn't answer calls, and i can't see that in the "unanswer calls" report. I attach a .png
Calls are "incoming calls".
Agent 205 (in .png), was ringing a lot of time. Agent didn't answer the call. The report doesn't show that.
Can somebody help me?
thanks !!
Juan
I'm having problems with unanswer calls report. I'm sure agents doesn't answer calls, and i can't see that in the "unanswer calls" report. I attach a .png
Calls are "incoming calls".
Agent 205 (in .png), was ringing a lot of time. Agent didn't answer the call. The report doesn't show that.
Can somebody help me?
thanks !!
Juan
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