Hello,
I am experiencing some random problems with agents that cannot login or logout from some queues. When this happens, you check that the button for login (or logout) the agent on these queues actually has an effect on Asterisk - it logs in or logs out the extension from the queue - but Queuemetrics shows you the opposite information, not letting you change ir or force it. Even after restarting the full system it keeps showing the agent as still logged in (or out). Any ideas on what I can check in order to solve it? Thanks in advance
Antonio.
