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Running QueueMetrics / Outbound calls and URL's

« on: February 17, 2011, 17:02:34 »

Hello,


We have Queuemetrics installation running and we have one small problem.

There are no URLs for outbound calls (iseinantys) in Agents page:

But there are URLs for incoming calls (pagalba1).

There are settings for each Queue:
Inbound (pagalba1)


Outbound (iseinantys)



What should I modify in order to have working URL for outbound calls?