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Messages - dfrederiksen

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1
Running WombatDialer / Re: Caller ID
« on: September 10, 2013, 00:19:51 »
Hello,

Found the file and applied the modifications but the only thing showing up now for caller id is "#".  Where do I set the ${ID} and ${PERS} variables.  Is this done in the the call list created in Wombat?

Dave

2
Running WombatDialer / Re: Managing Call Lists
« on: August 29, 2013, 19:38:39 »
I see, thank you.

3
Running WombatDialer / Re: Managing Campaigns
« on: August 29, 2013, 19:38:24 »
I see, thank you.

4
Running WombatDialer / Re: Caller ID
« on: August 29, 2013, 19:36:43 »
Hi,

Thanks for the lead.  I would love to try this:
For example, imagine that your queue 999 is located at extension 999@from-internal. Instead of sending connected calls to that extension, you could create a piece of dialplan to do the rewriting and the jump to that extension, like for example:

[wbt-rewrite]
exten => 999,1,Answer
exten => 999,n,Set(CALLERID(num)=#${ID} ${PERS})
exten => 999,n,Goto(from-internal,999,1)
In this case, you have the Wombat send successful calls to 999@wbt-rewrite, where Asterisk rewrites the Caller ID and then jumps to 999@from-internal.

However, I do not know where in my freepbx switch to add the rewrite.  Could I trouble you for more direction?

Dave

5
Running WombatDialer / Managing Users
« on: August 27, 2013, 20:00:40 »
Hello,

I was working on users and found that when i went to delete a user the following error was thrown:

org.hibernate.exception.ConstraintViolationException: could not delete: [ch.loway.tpf.gwt.srvHib.containers.LHUser#42]

Anyone have any suggestions on how this can be corrected?

Thanks,
Dave

6
Running WombatDialer / Managing Campaigns
« on: August 27, 2013, 19:58:44 »
Hello,

I am working on building additional structure to my Wombat build and am finding that I am unable to remove campaigns created during testing.  A dialogue is indicating that they are in use somewhere else and cannot be deleted???  Can any suggest how these can be cleaned up?

Thanks,
Dave

7
Running WombatDialer / Managing Call Lists
« on: August 27, 2013, 19:46:50 »
Hello,

Starting to build out some structure in my build of Wombat Dialer and am not able to find the option to remove/delete call lists that i had created during testing.  Can someone point me in the right direction please.

Thanks,
Dave

8
Running WombatDialer / Re: Caller ID
« on: August 27, 2013, 18:16:18 »
Tried to get the Queuemetrics portion working but I can not seem to get it to talk with FreePBX properly as agent status is not updating.


9
Running WombatDialer / Re: Caller ID
« on: August 26, 2013, 23:21:56 »
I currently see "Unknown".  I was hoping to at least see the number that was called.  Do I have to add Attributes to the call list in order for this to come through?

Dave

10
Running WombatDialer / Caller ID
« on: August 23, 2013, 23:02:58 »
Hello,

Just got my test build of Wombat dialer working and am wondering if it is possible to configure the system to pass caller ID information to the Agent that is answering the call so they know who has been reached?

Dave

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