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QueueMetrics installation / User loged in, but it can not log on to the queue as an Ageent
« on: January 09, 2010, 11:18:28 »
Hi
I have made fresh queuemetrics installation using yum on Elastix 1.5 distro (Asterisk 1.4.21).
I have access to the queuemetrics webpage. I can create users and Agents.
I can see newly created agents in queuemetrics. After login as a User/Agent and pushing "login" buttons -login windows appears as should be - I put in extension number ....and nothing happens.
In asterisk cli I do not see any Agent in the queue.
Should I add something or modify some files after "yum installation" to get it work?
I have an old installation of queuemetrics with 10 agent licence and I want to migrate to my new PBX with elastix. I can not find any other information in Installation manual about necessary changes in config files etc..
Could somebody help?
I have made fresh queuemetrics installation using yum on Elastix 1.5 distro (Asterisk 1.4.21).
I have access to the queuemetrics webpage. I can create users and Agents.
I can see newly created agents in queuemetrics. After login as a User/Agent and pushing "login" buttons -login windows appears as should be - I put in extension number ....and nothing happens.
In asterisk cli I do not see any Agent in the queue.
Should I add something or modify some files after "yum installation" to get it work?
I have an old installation of queuemetrics with 10 agent licence and I want to migrate to my new PBX with elastix. I can not find any other information in Installation manual about necessary changes in config files etc..
Could somebody help?