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General Asterisk configuration / Configuring Transfered Calls
« on: March 19, 2014, 21:54:09 »
On the "Wallboard", QueueMetrics is monitoring transferred calls that our
agents are making in the call center. This is not what we want. Once a
called is transferred, QueueMetrics should no longer display that call in
the "Wallboard".
What do we need to do in the configuration to make this setup?
Please help.
Thanks.
agents are making in the call center. This is not what we want. Once a
called is transferred, QueueMetrics should no longer display that call in
the "Wallboard".
What do we need to do in the configuration to make this setup?
Please help.
Thanks.