Topics

1

QueueMetrics installation / Reading JDBC URL from WEB-INF/web.xmlError

« on: April 08, 2008, 17:16:48 »

Hello,

Queuemetrics works partially.

-Authentification works fine.
-Realtime works fine.
-Reporting works fine to.

-Wallboard and custom reports work only when no calls are in queues.

I still have an error with JDBC_URL since I upgraded to 1.4.3 (Last version: 1.4.0)

# 2   Reading JDBC URL from WEB-INF/web.xml   Error
   Problem encountered:
The file WEB-INF/web.xml might be unreadable or the JDBC_URL may not be defined

Java Error:
Errore parsing XML in '/usr/local/queuemetrics/webapps/queuemetrics-1.4.3/WEB-INF/web.xml'

?

2

QueueMetrics installation / How to stop recording Calls

« on: April 08, 2008, 17:07:26 »

Hello,

I tried to stop recording calls setting recordagentcalls=no. Nothing change, files are still created in directory /var/spool/asterisk/monitor.

Somebody have an idea?