queus.conf shared_last call

[gopal2k]

Hi,

We are having agents more than one queue, and because of this, the wrapup time configured in queues.conf for each queue getting overridden, since the agents are part of multiple queues. I see we can use shared_lastcall=yes in asterisk, will this applicable for agents created in queuemetrics as well?

Thanks in advance.

Regards.

[mirkox]

Hi gopal2k,

this is a known issue with some Asterisk version, I think that an update will solve the problem

Mirko