Messages

16

Translations / Re: Looking for translators

« on: May 03, 2008, 12:46:47 »

Yes I saw the manual, thats what put me on the idea of doing the translation.

I'll have a go with it this month

Cheers

17

Running QueueMetrics / Queue(s) field and Srv field empty ..

« on: May 03, 2008, 03:05:32 »

On the page:
http://myserver:8180/queuemetrics/qm/realtime_view.jsp

The "Agents currently logged in:" the fields Queue(s) and Srv keeps empty. What do I need to do to get them filled?

Rest of QM is working great :-) but only these two fields stay empty 


Configuration:
Asterisk 1.4.19.1
Manager activated
QueueMetrics dialplan extensions included
Agents and Queue's setup by importing them


-- Queue.conf --
[q-dispatch]
servicelevel = 120
music = default
context=counselling
strategy=ringall
autofill=yes
joinempty=strict
leavewhenempty=strict
reportholdtime = yes
timeout = 20  ; Just enough to stay out of the voicemail from mobile phones
announce-frequency = 30
announce-holdtime = no
member => Agent/2000,10
member => Agent/2001,20

-- agents.conf --
[general]
persistentagents=yes
multiplelogin=yes

[agents]
maxlogintries=5
ackcall=yes
musiconhold => default
updatecdr=yes
agent => 2000,2000,tester 1
agent => 2001,2001,tester 2

--- extensions --
I use agentCallBackLogin for adding the agents to the Q's

18

Translations / Re: Looking for translators

« on: May 03, 2008, 02:30:02 »

Is there a dutch translation yet?

Let me know, and I'll create one for QM 

Wessel de Roode