Messages

106

Running QueueMetrics / Re: Listening to live calls: Unattended Call Moni- toring

« on: February 09, 2011, 09:36:46 »

In the outbound call,the agent's name is like agent/***，so the "monitor call" doesn't show,how to change it to sip/***

107

Running QueueMetrics / Re: it takes a long time to open the /qm/popup_call.jsp

« on: January 30, 2011, 06:50:35 »

Because i'm sure the record is stored,how can i disable the search?

108

Running QueueMetrics / Re: Listening to live calls: Unattended Call Moni- toring

« on: January 30, 2011, 06:40:50 »

Yes,i have done.
change exten => 11,6,ChanSpy(Local/${QM_AGENT_CODE:6}@from-internal) to exten => 11,6,ChanSpy(SIP/${QM_AGENT_CODE:4})
but how to change it for outbound calls?

109

Running QueueMetrics / Listening to live calls: Unattended Call Moni- toring

« on: January 21, 2011, 03:17:20 »

I have change the agent channel from local/***@from-internal/n to sip/***,can i use the "Listening to live calls: Unattended Call Moni-toring" feature?

110

Running QueueMetrics / Re: it takes a long time to open the /qm/popup_call.jsp

« on: January 11, 2011, 10:31:46 »

thanks

111

Running QueueMetrics / it takes a long time to open the /qm/popup_call.jsp

« on: January 10, 2011, 03:37:09 »

i have 17206630 records in queue_log file.it always takes a long time to open the http://ip:8080/queuemetrics/qm/popup_call.jsp page the the other pages,about 10s,and sometime lost connections.I have set the memory to 512M.How can it optimize it?

BTW:Sometimes ,i can see two duplicate records in /qm/popup_call.jsp,what's the matter?

112

Running QueueMetrics / Re: ERR:Could not download dialplan. You may have to set grant 'config'

« on: January 10, 2011, 03:28:03 »

it works for me  thanks

113

Running QueueMetrics / ERR:Could not download dialplan. You may have to set grant 'config'

« on: December 27, 2010, 02:27:39 »

Where i run AMI tester,there is a error.how to set grant 'config',i have set the read and write to all
Status   
    AMI URL: tcp:admin:*****@127.0.0.1:5038
ERR   Could not download dialplan. You may have to set grant 'config'
OK   Asterisk dialog was OK
    AMI Dialog took 6181 ms

114

Running QueueMetrics / Where Does Asterisk store the dynamic agents?

« on: November 30, 2010, 07:56:19 »

Where does asterisk store the dynamic agents?How can i add a agent in another domain behind sip proxy?

115

Running QueueMetrics / can i show the real name instead of agent num in the report page

« on: November 24, 2010, 08:15:52 »

the agent is dynamic login

116

QueueMetrics installation / Re: Where to config the report?

« on: November 24, 2010, 07:45:42 »

how to show it?i can't see it in homepage

117

QueueMetrics installation / Where to config the report?

« on: November 23, 2010, 03:24:32 »

where to set the report list?

118

Running QueueMetrics / Re: [BUG] Taken-.lost call graphs were not visible in 1.6.x1

« on: November 23, 2010, 02:58:51 »

.......

119

Running QueueMetrics / Re: in the QA form items,when i select multi value,how can i set it to -2?

« on: November 20, 2010, 06:11:15 »

wait for it
Could you add Negative number to QA?

120

Running QueueMetrics / Re: [BUG] Taken-.lost call graphs were not visible in 1.6.x1

« on: November 20, 2010, 06:06:55 »

Software release:   Loway QueueMetrics - 1.6.2.0
B: 2863 2010-10-15 11:04

when:91.1% ans / 8.9% unans
the img url is：http://chart.apis.google.com/chart?cht=p3&chs=250x100&chco=00FF00,FF0000&chd=t:91,8&chdl=ans|unans&chdlp=t&chp=1.6