Messages

1

QueueMetrics installation / Re: No queues found. Check your datasource validity

« on: October 12, 2009, 01:12:40 »

OK, after realising that I have not restarted tomcat after adding it to the asterisk group, I restarted it and it all work.
It was permission problem.
For future when facing similar problem do following:

Code: [Select]

usermod -G asterisk tomcat6
/etc/init.d/tomcat6 restart


2

QueueMetrics installation / Re: No queues found. Check your datasource validity

« on: October 12, 2009, 01:02:40 »

I have exactly same problem, but all queues have agents defined:

Code: [Select]

........
; Default queue
[default-queue]
music=comedy   
announce-holdtime=no
announce-position=no
strategy=ringall   
wrapuptime=0       
maxlen=0           
timeout=99999       
retry=15           
context=defaultcon 
; Members           
member => SIP/someone,0
........

The machine in question runs ubuntu 9.10, Asterisk 1.6.2.0~rc2-0ubuntu1, queuemetrics 1.5.4, tomcat6, java version "1.6.0_15".
I know it is "bleeding edge", but I am working on this system as a testing platform, we will put it in production eventually.

When I try to run Setup Wizard, File, and try to import either default configs or queue_log it comes up with:

Code: [Select]

"No queues found. Check your datasource validity"So, the question is, what can I do to debug this issue - where is the log file? I have found none.
What actually fails? Is this permission issue (I have added user tomcat6 to asterisk group)? without debug output I am guessing....
Right now I am trying to configure it to do basic stuff (just from files), I haven't even tried mysql logging.
I am using demo version - is this my problem? How do I get trial if it is the problem?