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Running QueueMetrics / Wallboard Answeard% with join Multi Stint calls
« on: August 07, 2017, 11:42:57 »
Greetings
I noticed that wallboard answered calls has multi-stins set to NO, and there is a huge difference if you have multiple queues.
Where can i set the wallboard to have join multi stint calls ?
I noticed that wallboard answered calls has multi-stins set to NO, and there is a huge difference if you have multiple queues.
Where can i set the wallboard to have join multi stint calls ?