Messages

1

Running WombatDialer / Re: Wombat Queue configuration

« on: July 16, 2014, 22:03:00 »

I manage to get the queue activity in wombat.

Thanks a lot for your support

2

Running WombatDialer / Re: Wombat Queue configuration

« on: July 16, 2014, 21:52:15 »

Yes I' ve check for "eventwhencalled" parameter and it is set to "yes" in the queue but no activity from the queue is reported.
Is there anything else that I have to configure in order to get the queue activity ?

I have already test campaigns with extension endpoint and it is OK, now I want to test with queue end points

3

Running WombatDialer / Wombat Queue configuration

« on: July 10, 2014, 17:53:40 »

Hello,

I am quite new with wombat so perhaps my question could be already made

I am configuring wombat to place calls in a callcenter queue
I already create the end point as a queue and select a queue that is created in my system, I have asterisk running in my pbx server,

The fact is that in the home view I see the created queue end point but it seems like is not monitored form my pbx as I have agents logged in but I always see
"- Free: 0 of 0 W:0"

Is there other configuration to made besides create the corresponding end point  in order to wombat knows the queue configuration ?

Thanks in advance,

4

Running WombatDialer / Re: Update call number form an externa file

« on: August 23, 2013, 22:09:44 »

By the way I have another question,

It is possible to schedule a campaign to start let say next month ?
I have the option for time and days while creating one, but I didn't find a way to  schedule in the future.

Thanks a lot,

5

Running WombatDialer / Re: Update call number form an externa file

« on: August 23, 2013, 15:44:26 »

Ok

But I have to copy and paste data don´t I, it si not possible to upload a file directly like browse it select it and upload

6

Running WombatDialer / Update call number form an externa file

« on: August 22, 2013, 18:42:09 »

Hi all,

I am new with wombat

Is there a way to upload a list of numbers with attributes form an external file like .csv file ?

Thanks a lot form your support.