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Running QueueMetrics / newbie - question on wall boards

« on: July 29, 2009, 17:16:35 »

Hi...we are a small operation and just require the wallboard to show when calls are waiting, and this will just be on the DTL's PC for quick reference until we set up a screen. Is there any way of stopping the screen from moving when there are more than two agents on calls so that we can just see the number of calls waiting?, we're not worried about any further information at this stage.

Thanks
Deece