Author Topic: queus.conf shared_last call  (Read 1719 times)

gopal2k

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queus.conf shared_last call
« on: September 25, 2014, 20:46:39 »
Hi,

We are having agents more than one queue, and because of this, the wrapup time configured in queues.conf for each queue getting overridden, since the agents are part of multiple queues. I see we can use shared_lastcall=yes in asterisk, will this applicable for agents created in queuemetrics as well?

Thanks in advance.

Regards.

mirkox

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Re: queus.conf shared_last call
« Reply #1 on: October 01, 2014, 10:56:59 »
Hi gopal2k,

this is a known issue with some Asterisk version, I think that an update will solve the problem

Mirko