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General Asterisk configuration / Everything works fine except "Real Time monitoring" (live works)

« on: September 28, 2009, 19:22:07 »

Hello everybody!  Thanks for your help in advance.

I read the documentation, searched google, forum, etc... I could not fix the issue   .  ok, here is the problem:

Everything in queuemetrics works but the "Real Time Monitoring/Wallboard", the Live monitoring works fine. Note: Calls being processed works.

Using only one box, running Queumetrics 1.5.4  Java 1.5.0_11 , mysql 14.7 distrib 4.1.20 on Trixbox 2.2.4 and Asterisk 1.2.23.

1- User has the RTLIVE key (using admin)
2- I have clustering set up and the manager interface are set correctly
3- Api is enabled, login, password and IP are fine.
4- The calls reports work fine, reading from mysql.
5- The queue_log file is owned by asterisk.asterisk
6- Clocks are fine
7- Agents can log in/log out fine.

Screenshots:

http://img527.imageshack.us/img527/4406/43338189.png

http://img504.imageshack.us/img504/1796/87891053.png

http://img208.imageshack.us/img208/3946/84050015.png

http://img291.imageshack.us/img291/6378/21719160.png

Don't know what else to do.     Sorry about my english.

Best Regards,

Teo.