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MySQL storage and Qloaderd/Uniloader / Extension - Agent Association
« on: June 24, 2015, 13:21:27 »
Dear All,
I am having trouble associating the Agent with the extension in mysql queue_log as in the Agent field it shows the extension and not the Agent name. Is there a way to associate these two?
Alternatively in other posts i see that in queue_log int he agent field it shows the agent user name, is there a way to correct this?
Thanks
P001 1435144824 1435144795.170310 652 SIP/537 CONNECT 2 1435144822.170317 2 1
P001 1435144822 1435144795.170310 652 NONE ENTERQUEUE 999247146 1
P001 1435144816 1435144649.170273 652 SIP/492 COMPLETECALLER 4 133 1 1
I am having trouble associating the Agent with the extension in mysql queue_log as in the Agent field it shows the extension and not the Agent name. Is there a way to associate these two?
Alternatively in other posts i see that in queue_log int he agent field it shows the agent user name, is there a way to correct this?
Thanks
P001 1435144824 1435144795.170310 652 SIP/537 CONNECT 2 1435144822.170317 2 1
P001 1435144822 1435144795.170310 652 NONE ENTERQUEUE 999247146 1
P001 1435144816 1435144649.170273 652 SIP/492 COMPLETECALLER 4 133 1 1