QueueMetrics > Running QueueMetrics

queus.conf shared_last call

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gopal2k:
Hi,

We are having agents more than one queue, and because of this, the wrapup time configured in queues.conf for each queue getting overridden, since the agents are part of multiple queues. I see we can use shared_lastcall=yes in asterisk, will this applicable for agents created in queuemetrics as well?

Thanks in advance.

Regards.

mirkox:
Hi gopal2k,

this is a known issue with some Asterisk version, I think that an update will solve the problem

Mirko

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