QueueMetrics > Outbound and QueueMetrics
outboun calls
emel_punk:
??? Nothing :'(
i mean i did this
; extension 14 makes remote monitoring possible for OUTBOUND CALLS
exten => 14,1,Answer
exten => 14,2,NoOp( "QM_AGENT_CODE: ${QM_AGENT_CODE}" )
exten => 14,3,NoOp( "QM_EXT_MONITOR: ${QM_EXT_MONITOR}" )
exten => 14,4,NoOp( "QM_AGENT_EXT: ${QM_AGENT_EXT}" )
exten => 14,5,NoOp( "QM_LOGIN: ${QM_LOGIN}" )
;exten => 14,6,ChanSpy(Local/${QM_AGENT_CODE:6}@from-internal)
exten => 14,6,ChanSpy(SIP/${QM_AGENT_CODE:6})
this is the output when i dial to the number but nothing happens after i click on the icon type the extension and prees monitor buttom
servidor*CLI>
-- Executing [73139000@from-internal:1] Answer("SIP/111-b760cd80", "") in new stack
-- Executing [73139000@from-internal:2] Set("SIP/111-b760cd80", "anagent=1010") in new stack
-- Executing [73139000@from-internal:3] GotoIf("SIP/111-b760cd80", "1?marcarag") in new stack
-- Goto (from-internal,73139000,5)
-- Executing [73139000@from-internal:5] DeadAGI("SIP/111-b760cd80", "queueDial.agi|3139000|sip/spa400/3139000|350|Agent/1010") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/queueDial.agi
-- AGI Script Executing Application: (dial) Options: (sip/spa400/3139000||g)
-- Called spa400/3139000
-- SIP/spa400-094fd508 answered SIP/111-b760cd80
-- AGI Script queueDial.agi completed, returning 0
??? :'(
QueueMetrics:
Are your QM's tcp settings correct? and does it know that the call is OUTBOUND, i.e. it has a yellow icon?
emel_punk:
where i can see my tcp settings?? cause im kinda confussed, and yes the call its outbounded by QM cause i can see my outbound call on QM on real time and on the reports and the icon is yellow ::)
QueueMetrics:
default.callfiledir
Of course I imagine you are using QM 1.5.1?
emel_punk:
yes im using QM 1.5.1 but i cant find that file !!!! :'(
aaa and by the way i got QM 1.5.0 in another machine and it works perfectlly spying the outbound calls ::)
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