QueueMetrics forum

QueueMetrics => Realtime Live => Topic started by: Tiago on September 09, 2009, 18:04:39

Title: RealTime Agent Status
Post by: Tiago on September 09, 2009, 18:04:39

Hi everbody


In RealTime view, when the agent answer a call, simple dissapear from the screen.


Help

Title: Re: RealTime Agent Status
Post by: QueueMetrics on September 10, 2009, 10:28:58

Looks weird. Can you tell a bit more about your setup, post some screen-shots, etc?

Title: Re: RealTime Agent Status
Post by: Tiago on September 10, 2009, 11:30:00

hi


My asterisk is 1.4.24 with QM 1.5.4, i will send  you a screenshot from a call that is waiting line, when the agent answerd the call, the same one dissapear from live monitoring.

http://img41.imageshack.us/img41/5484/livecall.jpg (http://img41.imageshack.us/img41/5484/livecall.jpg)

Title: Re: RealTime Agent Status
Post by: QueueMetrics on September 15, 2009, 09:21:26

I cannot really read much.... it's too small.

Please post one screen-shot of a readable size BEFORE and AFTER it disappears.