QueueMetrics forum

QueueMetrics => QueueMetrics news => Topic started by: QueueMetrics on June 11, 2013, 12:57:32

Title: Preview dialing from the agent's page
Post by: QueueMetrics on June 11, 2013, 12:57:32

Hello all,
we have a small tutorial out on how to get preview dialing - where you have a list of numbers, agents will preview them through a CRM app and will either dial or skip them. It uses WombatDialer (you can test it with the free version to get a taste of how it works).

See http://blog.wombatdialer.com/post/52639475437/preview

Comments welcome! :)