QueueMetrics > Improving QueueMetrics

Suggestion for new wallboard feature

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mrothrock:
I really enjoy the new wallboard feature.  One suggestion I would ask for is to make the Circular panels able to filter by the individual queues that compose a queue group.  An example would be if you had a General CS and Tech support queue and you monitor them together with a queue group named CS Queues.  When I pull up CS Queues in a wallboard instead of seeing the number of waiting calls as a total across the entire CS Queues group I wish I could instead add two Circular panels, one monitoring General CS and the other Tech support so I can see their waiting calls individually.

Thanks

mirkox:
Hi,thanks for your suggestion, we plan about adding this new feature in the next release.

Kind Regards
Mirko

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