QueueMetrics > Scripting QueueMetrics

Pause Details via XML-RPC

(1/1)

mirof:
Hi,

I'trying to get agents pause detailed informations via' XML-RPC queries and I'm not able to find those informations
in  QM.stats blocks.
Is it possibile to get the same informations available via standard queuemetrics interface in agents stats page?

I need to collect in a single web page per day and per agents detailed information about pause begin, end and reason.

Thanks in advance.

   ---F.

QueueMetrics:
Can you point out where exactly is the information you need in QM?

Navigation

[0] Message Index