QueueMetrics > Improving QueueMetrics

API for login agents on and off a queue

(1/1)

Michael Swann:
Hi,

I have tried search the web for an API that plugs into queuemetrics that enables the logging on and off of agents to a queue. Does anyone know if this functionality exists?

Thanks,

QueueMetrics:
No it does not exist, as you could send a request to Asterisk directly to do this.
If a number of people are interested, or you have an urgent need, we could custom-.implement this.

Navigation

[0] Message Index