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sylwat:
After clicking on the details link icon on the reports page for an Answered details call I get the following error for every call link;

HTTP Status 404 - /queuemetrics/qm/qm_start


type Status report

message /queuemetrics/qm/qm_start

description The requested resource (/queuemetrics/qm/qm_start) is not available.


Apache Tomcat/6.0.33


Any help in resolving this will be appreciated.

mirkox:
Hello sylwat,

that's weird, which version of QueueMetrics are you running?

Mirko

sylwat:
Software release: Loway QueueMetrics - 15.02.2
 B: 5353 2015-03-13 09:24 
 

sylwat:
Anyone has a similar issue or input of how to fix? still getting the same errors.

mrothrock:
I just upgraded to 15.02 on Wednesday night.  Today I had my non agent users report the same issue.  They let their screen idle for 5 minutes, then try to click or do anything and it gives 404 /queuemetrics/qm_start requested resource is not available.


http://i.imgur.com/KeDvoeI.png

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