QueueMetrics > Running QueueMetrics
QM and after hours.
QueueMetrics:
Thanks. We work on it all day and we really care. It's not just a matter of selling software, it's a matter of building the best call-center monitor for Asterisk.
Wessel:
Question,
I would like to have some of my agents stay in there for a week as a fall back. would it hurt to make this window hudge? Or will this impact the calculation of the stats?
Wessel
QueueMetrics:
It will make the calcluation as huge as well. Maybe if you have 10 agents you won't notice, but this makes no sense if you have 50+ agents online.
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