Running QueueMetrics

Topics

<< < (14/72) > >>

[1] Tracking Transfers Out of Queues

[2] Troubles with hotdesk and RT_HANGUPCALL and RT_TRANSFERCALL

[3] Time Period for Report Export Job

[4] Abandoned calls in tables - Not in queuemetrics reports

[5] Custom Call Reporting

[6] Check what time an agent log on to QueueMetrics

[7] Agents not getting proper penalty on queue

[8] creating QA records

[9] Customize "DNIS Used" shown values

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