QueueMetrics > Running QueueMetrics

Attended transfer does not show up in QueueMetrics

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stroba:
Hi,

When I make an attended transfer (defined in features.conf on Asterisk) I don´t see the call in QueueMetrics. Can this be done?

Regards,
stroba

QueueMetrics:
Sad to tell, but this is by design in Asterisk. Worse still, the agent is not freed until the call is completed.....  :'(so do not use attended transfers.

stroba:
I think you´re wrong. I´m using Asterisk version 1.4.12 and my agent can receive new calls immediately after he has made the attended transfer.

QueueMetrics:
Are you using AgentCallBack or Local/XXX channels?

stroba:
AgentCallback

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