QueueMetrics > Scripting QueueMetrics
Wallboard Example script
barryf:
--- Quote from: moa on December 21, 2007, 22:03:30 ---
I'm unable to get this script to work.
I receive this error:
Fault Code: 5 Fault Reason: Didn't receive 200 OK from remote server. (HTTP/1.1 302 Moved Temporarily)
My guess is its looking for "/$qm_webapp/xmlrpc.do". I tried looking through all of the queuemetrics directories but I'm cant find it anywhere.
Any ideas?
--- End quote ---
No idea. Are you using a very recent version of QM? The XML-RPC only kicked in in later versions.
-Barry
moa:
--- Quote from: barryf on December 22, 2007, 12:50:54 ---
No idea. Are you using a very recent version of QM? The XML-RPC only kicked in in later versions.
-Barry
--- End quote ---
Using QM 1.4.2.
One question. Does this script have to be run over Tomcat? I'm attempting to run it on a different server with Apache2, php and pear installed.
moa:
;D ;D ;D
I got it. It took some digging. Looks like I was missing Xerces.
I found this post:
http://astrecipes.net/index.php?from=226&q=astrecipes/xml-rpc+not+working
Hope this helps answer any other questions.
QueueMetrics:
--- Quote from: moa on December 24, 2007, 18:24:41 ---One question. Does this script have to be run over Tomcat? I'm attempting to run it on a different server with Apache2, php and pear installed.
--- End quote ---
No there are no requirements for the script, as it's a plain PHP script that just interfaces to QM. (BTW, if you plan to fetch large datasets, make sure you don't get smothered by PHP's run-time and memory limits)
moa:
This wallboard is awesome. I've changed the colors around and it makes our call center look very professional. I highly recommend it!
One thought on adding to it. How hard would it be to grab the current days SLA percentage for All Queues selected and display it in one of the upper corners?
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