QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: jucha on June 11, 2010, 17:38:45

Title: PAUSE AND UNPAUSE
Post by: jucha on June 11, 2010, 17:38:45

Today i made the update from 1.5.5 to 1.6.0.1.
There is a problem with PAUSE to DISCONNECT, because the user goto DISCONNECT directly. So asterisk -rx "queue show 508" show agent on PAUSE state, when QM agent show disconnected.
This is a Bug?

Title: Re: PAUSE AND UNPAUSE
Post by: QueueMetrics on June 14, 2010, 10:00:42

Hard to tell.... if the agent is disconnected, it does not matter if he is paused or not.