QueueMetrics > Running QueueMetrics

AgentCallBackLogin-replacement

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QueueMetrics:
We have been working on a solution for hotdesking, but it is really tied to 1.6's because older Asterisks are too buggy to use chan Local extensively under load.
A few of uor clients use "blank" softphones, so that the agent has to log in every time with their credentials; this is a sad form of hotdesking.

perlmaster:
How close are you with the hotdesking solution?

I've been told we can't go to 1.6 until we have a working solution.  I also can't go back to using AgentCallBackLogin due to the (new) requirement of having the agents choose which queue(s) to login to.

QueueMetrics:
The thing is far from being trivial, unfortunately.

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