QueueMetrics > Running QueueMetrics

Payroll Report for Individual Employees

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adz:
Hello,

We are looking at using QM for payroll purposes.

What we would need though is the ability for an agent to run their own payroll report (and not have edit rights on it) and of course not be able to see others. Is this currently do-able?

Thanks everyone! We have been using QM for nearly a year and love it!

QueueMetrics:
No because the payroll is meant to be run centrally by a specialized use. What you can do is for them to run a report, so they can see when they logged on and off and then ask a supervisor to make changes if for some reason that ends up being incorrect.

adz:
OK, thank you.

Do you think this would be something you would want to add to the road-map?

We try to be as transparent as we can with our staff so they can run their own payroll reports, but obviously have them not the level of access to edit them.

QueueMetrics:
I think this is a bit different from the typical usage pattern at the moment :)

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