QueueMetrics > Running QueueMetrics

Agent Status - Auto Polling

(1/1)

jmt:
We are running QM 13.04.2 and Asterisk 1.8.9.  After an agent completes a login on the phone,, we are required to click on reload to update the QM status on the inbound call screen.  This same scenario occurs if the agent completes a logout on the phone.  No update in QM.  Is there a setting to have the system auto update the status?

QueueMetrics:
Not at the moment - but when you perform an action (like a log in from the GUI) the page should refresh automagically.

Navigation

[0] Message Index