QueueMetrics forum

WombatDialer => Running WombatDialer => Topic started by: roryos on August 20, 2014, 16:27:21

Title: Queue Config
Post by: roryos on August 20, 2014, 16:27:21

I cannot get the wombat dialler to dial to a queue. I can dial the queue manually from a phone and all information displays correctly in QueueMetrics but Wombat does not seem to recognise it.
Regards,
Rory

Title: Re: Queue Config
Post by: QueueMetrics on August 30, 2014, 08:22:29

Most likely the name of the queue is incorrect in the configuration or the queue is not set up to send events.

See http://manuals.loway.ch/WD_UserManual-chunked/ch06.html#cbUQ