QueueMetrics > Running QueueMetrics

Question about subque report presentation

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QueueMetrics:
One last thing: how is it defined the queue that you are monitoring? that is, can you post a screen-shot of your Queue editor where the queue you select is shown?

eschurke:
That particular queue is defined like this:

http://img182.imageshack.us/img182/879/screenhunter76.jpg

QueueMetrics:
So if you toggle on "All queues" / "Active queues" in the RT page nothing changes?
Maybe it's a bug linked to the subqueue expansion.
If you please confirm it's so, I'll set up a Bugzilla issue.

eschurke:
We're not using 'RT' because our own in-house app is better suited for our needs.  We get the expansion when running a queue report.

QueueMetrics:
RT = RealTime page, not RequestTracker.

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