QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: iCapof on July 15, 2015, 19:21:56

Title: [SOLVED] Agents are not logging in to the Queue
Post by: iCapof on July 15, 2015, 19:21:56

Hi,

I just finished installing the new version of QM on a new server. and I installed the license from our old server. I'm trying to test QM and for some reason Agents are not joining a Q that I created and calls are not showing in the Real time dashboard.

I'm using FreePBX

I'd really appreciate your help!

Title: Re: Agents are not logging in to the Queue
Post by: iCapof on July 15, 2015, 19:26:31

Also under System Diagnostics > AMI tester I have no configured agents

Title: Re: Agents are not logging in to the Queue
Post by: mirkox on July 20, 2015, 10:50:36

Quote from: iCapof on July 15, 2015, 19:26:31

Also under System Diagnostics > AMI tester I have no configured agents

Not sure what you mean, you don't get any connection to test? Did you copy the configuration file from the old QM?

Title: Re: Agents are not logging in to the Queue
Post by: iCapof on July 21, 2015, 14:56:22

I did a restart for the server and everything started working fine... ::) ::) ::)