QueueMetrics forum

QueueMetrics => Scripting QueueMetrics => Topic started by: sbecquet on May 01, 2014, 16:47:28

Title: XML-RPC Call Detail Popup
Post by: sbecquet on May 01, 2014, 16:47:28

Using the XML-RPC I am able to successfully pull Queue Details with the XML-RPC code DetailsDO.CallOk but ran into a issue.  If I pull the report without using XML-RPC, I see a magnifying glass that then opens a popup with call details.  How can I get this popup to happen using the XML-RPC? Do I have to use another XML-RPC code? Or a different method?  Any help would be great.

Thanks

Title: Re: XML-RPC Call Detail Popup
Post by: QueueMetrics on May 02, 2014, 10:59:29

You can pull the same data from the RAW table, and ask for any associted recordings using a separate method QM.findAudio as described in http://manuals.loway.ch/QM_XML-RPC_manual-chunked/ch03.html#_the_method_qm_findaudio

Title: Re: XML-RPC Call Detail Popup
Post by: sbecquet on May 08, 2014, 20:01:00

Ok thank you for the reply.  I have another question though.  If I create a custom report through XML-RPC, it there a way to download like you can for the pre made reports?

Title: Re: XML-RPC Call Detail Popup
Post by: mirkox on May 09, 2014, 09:48:44

Hi,

are you creating a new type of report table? In that case you can include it in QueueMetrics reports as a custom block (so you can download it with the others).

http://manuals.loway.ch/QM_XML-RPC_manual-chunked/ch06.html

Mirko