QueueMetrics forum

QueueMetrics => QueueMetrics installation => Topic started by: bestest on November 15, 2011, 19:34:39

Title: Auto Login agents
Post by: bestest on November 15, 2011, 19:34:39

I would like to set the agent portal so that when an agent logs in (agent/xxx), they are automatically added to their "all assigned queues" without further need to "add member".  Is there a way to modify the login script to do so?  Our agents will always be logged into the same queues at the same extension numbers and this would make our lives a little easier.

Thanks

Title: Re: Auto Login agents
Post by: QueueMetrics on January 18, 2012, 17:56:03

This is not possible at the moment....   ::)

Title: Re: Auto Login agents
Post by: Alhena G on September 27, 2016, 11:38:05

Hi.

Is this possible now ?

An anwser would be appreciated since this post is one of the first suggestion in google.

Title: Re: Auto Login agents
Post by: yojarmye on August 27, 2020, 23:29:36

is possible in this moment?

Title: Re: Auto Login agents
Post by: kravasi on August 31, 2020, 09:12:48

Hi, unfortunately this will not be implemented in QueueMetrics.
This is mainly due to the fact that in order to enable that, the dev team would like to implement auto-logout as well when agents close the agent page.
However this is much harder to do because of all the different ways that a page could be closed either by mistake: crash, computer turning off, or on purpose by closing the browser, opening a link etc.

For this reason the suggestion has been removed from our roadmap.