QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: jmt on July 29, 2013, 14:30:42

Title: Answer Detail Report not displaying Transfer Call details
Post by: jmt on July 29, 2013, 14:30:42

We are running QM 13.04.2 and Asterisk 1.8.9.  Prior to this upgrade of Asterisk and QM the disconnection field on the Agent Detail Report would display the transfer keys entered.  I will forward a example of the correct report display to Loway Support.  Since the upgrade the numbers do not display.  What setting are we missing?  Thanks

Title: Re: Answer Detail Report not displaying Transfer Call details
Post by: QueueMetrics on July 30, 2013, 09:44:51

Might be a bug. I believe support is handling your case now?