QueueMetrics > Running QueueMetrics

Custom Report error: It is mandatory to enter a start date

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QueueMetrics:
I would try with a different browser (eg. Chrome), just for a quick check. We never run into that problem at all.

henrydogger:
I also tried IE8 but no luck as well. It is a citrix environment so it's not possible to install chrome to test with (system administrator should do this, and this will take long etc...)
So I hope IE8 is satisfactory :) But same problem here....

henrydogger:
I managed to test in chrome as well, but same error.....
Any ideas? Can I supply any logging perhaps?

henrydogger:
In addition to this problem I noticed that on the home page of QM it says 1.7.0.0 on the title bar.
But on the custom report page it says 1.6.3.0 which is weird I guess?

QueueMetrics:
Wait there may then be a problem with a mixed installation - sometimes Tomcat does not clear the cache successfully. This may explain these issues.


See http://queuemetrics.com/faq.jsp#faq-070-clean_logs for how to fix them.

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