QueueMetrics > General Asterisk configuration

Agents Reports

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QueueMetrics:
If you're running TrixBox, see our TrixBox tutorial @ http://queuemetrics.com/download/QM_TrixBox_220.pdf

Mlib:
I'm not running trixbox..  :-\

QueueMetrics:
You're running FreePBX, that's the same stuff. ;)

Mlib:
I'm sorry  ;D

Mlib:
I followed the guide and I continue the same :-\, without seeing agent activity. I used a log on point from Queuemetrics for my agents.

I´m using this command to verify my agents and i got this:

[root@pbx ~]# asterisk -rx "show agents"
2000162      (name of first agent) not logged in (musiconhold is 'default')
2000164      (name of second ag) not logged in (musiconhold is 'default')
2 agents configured [0 online , 2 offline]

And when i went to the queue_log , is the same as the begin.
1213287215|1213287215.197|704|NONE|ENTERQUEUE||5072634662
1213287237|1213287215.197|704|NONE|ABANDON|1|1|22
1213288240|NONE|NONE|NONE|CONFIGRELOAD|
1213298622|NONE|NONE|NONE|QUEUESTART|
1213368804|NONE|NONE|NONE|CONFIGRELOAD|
1213369356|1213369355.1|704|NONE|ENTERQUEUE||5072634662
1213369378|1213369355.1|704|NONE|ABANDON|1|1|22

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