QueueMetrics forum

QueueMetrics => Running QueueMetrics => Topic started by: transltr on July 18, 2008, 07:32:42

Title: Missed Calls by Agent - is this possible ?
Post by: transltr on July 18, 2008, 07:32:42

Hi

As per above subject, is this possible to be shown from the report ?

Title: Re: Missed Calls by Agent - is this possible ?
Post by: QueueMetrics on July 22, 2008, 09:25:11

You should loook at the Call Attempts page in QM.